Recently, there
have been a number of troubles arriving due to incorrect or incomplete address
entries by people from overseas who are not very fluent in Japanese.
Please be sure to enter the address in 「Japanese」,「including
the postal code」, and the delivery 「destination's apartment/condominium name」 and 「room
number」accurately. If the address is unknown, the
package will be returned to us.
If the item is returned to you due to incomplete information, you will be required to pay the shipping fee twice (the return shipping fee and the reshipping fee)
如因下列事件引致運送過程中導致貨品毀損、延遲,Jumppoint 皆不負任何責任︰
i. 包裝不穩固或未作加強而引致有破裂、毀損;
ii. 貨品性質為易燃、爆炸、發霉、腐壞、變色等;
iii. 易碎物品沒有標貼上「易碎標籤」;
iv. 無法預知或不可抗力因素,如交通事故、惡劣天氣情況等引起之阻礙或延遲;
v. 收件人聯絡電話不正確或無效等等。